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Customer service

Usual.chat

Custom chatbots that learn from a company's own content and answer customers around the clock.

Industry
Customer service
What we built
AI agent, SaaS platform
Timeline
3.5 months
Budget
~$90K
Usual.chat: Create a chatbot in 30 seconds

The challenge

Support teams answer the same questions every day, and generic chatbots don't know enough about the business to help.

What we built

Usual.chat lets a business build an assistant on its own knowledge base, combining several data sources so answers are specific, accurate and personal.

Outcomes

  • Support costs reduced by 60%
  • More accurate answers drawn from company data
  • Chatbots deployed in days instead of months
  • 24/7 personalized, context-aware conversations

Built with

DjangoOpenAILangChainReactPostgreSQL

Next project

ChatArms