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Customer service

ChatArms

AI customer service on WhatsApp, trained on a business's own files.

Industry
Customer service
What we built
AI agent, WhatsApp
Timeline
1 month
Budget
~$25K
ChatArms landing page

The challenge

Customers expect quick answers on WhatsApp, but small teams can't staff it around the clock or keep answers consistent.

What we built

ChatArms puts an AI assistant on WhatsApp, trained on the business's files, from inventory to documents. It answers routine questions, captures leads and feedback, and hands complex cases to a person.

Outcomes

  • Instant answers 24/7 on WhatsApp
  • Routine inquiries automated, with leads and feedback captured
  • Service quality protected by human escalation and approvals
  • Conversations turned into insights and sales

Built with

DjangoOpenAILangChainReactPostgreSQL

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