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HealthcareAI agentWhatsAppCase study

Instant medical staffing

A WhatsApp agent that fills clinic shifts within minutes when a doctor calls in sick.

A clinic manager requesting a surgeon through the WhatsApp agent
Timeline
2 months

The challenge

The challenge

Clinics face urgent staffing gaps when a professional calls in sick or an emergency comes up. Finding cover by phone takes hours and puts patient care at risk.

What we built

What we built

Clinic managers message an AI agent on WhatsApp with the role, time and rate they need. Within minutes it finds qualified, available professionals from a verified network, presents the shift to them, connects interested candidates with the clinic, and hands over to a person once a match is confirmed.

Impact

Impact

  • Shift requests handled in a familiar chat app
  • Qualified candidates matched by specialization and availability
  • Direct channels opened between clinics and professionals
  • Clean handover to human coordinators once a match is confirmed

Built with

DjangoOpenAIWhatsApp

Inside

More of the work.

Doctor side of the conversation

Keep exploring

More of our work.

All work
A customer changing a technician booking on WhatsApp
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A unified inbox of voice, chat and SMS conversations handled by the agent
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One AI agent across voice, chat and SMS that answers routine questions and frees the team for complex cases.

Data and AIAI agentInternal system

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